Informativa sulla privacy

1. L'Ambito

This policy describes the types of personal data the Company collects about individuals, and how that data is processed, shared with third parties, and kept secure.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through a combination of additional information in our possession or accessible to us.

1.3 For the purposes of this Policy, "processing" means any operation involving the use or collection of Personal Data, including its management, organisation, and storage.

I nostri servizi sono destinati a un pubblico generale e non sono concepiti per l'utilizzo da parte di persone di età inferiore ai 18 anni. Non raccogliamo né sollecitiamo consapevolmente informazioni personali di minori, né consentiamo loro di utilizzare i nostri servizi. Qualora venissimo a conoscenza di tali informazioni, provvederemo a eliminarle tempestivamente.

2. Quali Dati Personali Deteniamo su di Te

When you access our services, channels, or website, we collect Personal Data. We may also request your Personal Data in certain circumstances.

In altri casi, raccogliamo i tuoi Dati Personali analizzando l'utilizzo dei nostri Servizi o dei nostri canali di assistenza, oppure ricevendoli dai nostri partner terzi.

3. Nessun Obbligo di Divulgare Informazioni Personali

You are not required to provide us with any personal data. However, in certain circumstances, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. Quali Dati Personali Raccogliamo

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate trading operations: this includes your full name, address, phone number, and email address.

5. Base giuridica e motivazioni del trattamento dei dati personali

I tuoi dati personali sono trattati dalla società per le finalità descritte nella presente sezione, nel rispetto della base giuridica applicabile.

5.3 For further details on the processing carried out to protect legitimate interests, please contact us by email.

5.4 The following is a list of reasons and legal bases under which we may use the information you provide:

6. Trasferimento dei Dati Personali a Terzi

La Società può condividere Dati Personali con terze parti che forniscono servizi quali hosting e storage, analisi degli indirizzi IP e analisi dell'esperienza degli utenti.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will transfer the personal data you have provided to us to those platforms. Your personal data will then be subject to their respective privacy policies. Please note that your personal data may be shared with more than one third-party trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access the resources needed to improve and enhance the products and services provided to its customers.

6.4 Ove necessario per tutelare i diritti o il patrimonio di terzi, la Società è autorizzata a divulgare i Dati Personali alle autorità di regolamentazione, locali o ad altre autorità ufficiali competenti.

We may also share your Personal Data with potential investors or acquirers, or with financiers of the Company or any other group company, in connection with a specific transaction (including the transfer or sale of assets belonging to the Company or any other group company), or in the context of any merger, restructuring, consolidation, or insolvency involving the Company or any other group company.

7. Cookie e servizi di terze parti

We may use third-party services — such as advertising providers or data analytics companies — on our website. These third parties may also use cookies or similar tracking technologies.

7.2 I cookie sono piccoli file di testo salvati sul tuo dispositivo quando visiti il sito web. Vengono utilizzati per raccogliere informazioni sulle tue preferenze e abitudini di navigazione, con lo scopo di migliorare l'esperienza utente, memorizzare le tue impostazioni e personalizzare prodotti e servizi in base ai tuoi interessi. I cookie sono impiegati anche per finalità statistiche e analitiche.

7.3 Some cookies we use are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Others are persistent cookies, which stay on your device for a set period after the browser is closed. Persistent cookies allow the Website to recognise you as a returning user and enable you to log back in.

Please note that if this occurs, some or all Website features and functionality may not work as intended.

Avviso sul Tracciamento Online: Questo servizio non supporta i segnali di non tracciamento.

8. Conservazione dei Dati Personali

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for any longer period permitted by applicable law, regulations, or policies.

We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the Personal Data we hold to determine whether it remains necessary.

9. Trasferimenti Internazionali

Your personal data may be transferred to other countries, including to third-party countries or international organisations. The Company takes all necessary measures to protect the personal data you provide and to ensure that users can exercise their rights and access effective legal remedies.

9.3 The Company can provide information about the security measures in place to protect your Personal Data when transferred to third countries or international organisations. To request this information, contact us at: support@valsentura.com

10. Sicurezza dei Dati Personali

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept free from errors at all times. We are not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data — including Personal Data disclosed due to transmission errors, unauthorized access by third parties, or any other cause beyond our reasonable control.

In alcuni casi, siamo obbligati per legge o per altri obblighi al di fuori del nostro controllo a condividere i tuoi Dati Personali con terze parti, come le autorità pubbliche. In tali circostanze, non possiamo garantire il livello di sicurezza applicato ai tuoi Dati Personali da parte di tali terze parti.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Hyperlink a siti Web di terze parti

Il sito Web contiene collegamenti a siti e applicazioni di terze parti. Tali siti e applicazioni non sono soggetti alla supervisione della Società. Non siamo responsabili della raccolta o del trattamento dei Dati Personali da parte di tali soggetti. La presente Policy non si applica alle azioni intraprese tramite siti o applicazioni di terze parti.

When accessing any third-party websites or apps, read their privacy policies before using them. Exercise caution about any personal data you share with those third parties.

12. Modifiche alla presente Informativa

12.1 This Policy may be updated at any time. If changes are made, we will notify you by publishing the revised Policy on our website.

When we make significant changes to this Policy, we will notify you through the methods we consider most appropriate and post an announcement on our website.

12.3 Unless otherwise explicitly stated, any changes take effect upon publication of the updated Policy.

13. I Tuoi Diritti

Lei ha il diritto di richiedere la verifica dell'accuratezza dei Suoi Dati Personali, di correggere eventuali errori e di eliminare i Dati Personali non necessari. Può inoltre limitare l'ambito e le modalità del trattamento dei Suoi dati personali.

Se risiedi nello Spazio Economico Europeo, ti invitiamo a consultare questa pagina per informazioni sui diritti disponibili in relazione ai tuoi Dati Personali. Per esercitare tali diritti, invia un'e-mail all'indirizzo indicato di seguito.

13.3 Right of Access You have the right to request confirmation of whether the Company processes your Personal Data and, if so, to access it. The Company will provide one electronic copy of your Personal Data currently under processing. A reasonable fee may apply for any additional copies. If requested, data will be provided in electronic format. The right of access must not adversely affect the rights and freedoms of others. Where a request would prejudice third-party rights or freedoms, the Company may refuse or limit its response accordingly.

13.4 Right of Rectification The Company has the right to rectify inaccurate Personal Data. Users may request the rectification of incomplete Personal Data concerning them, taking into account the purpose of the processing.

13.5 Right to Erasure This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of your Personal Data based on legitimate interests pursued by Us or a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation applicable to the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restriction of Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is in place, your Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, for the protection of another individual's rights, or where there is a significant public interest within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by an automated system and is based on your consent or a contract to which you are a party, you have the right to access and receive your Personal Data provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not prejudice the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue such processing. With regard to direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of consent given prior to that withdrawal. You have the right to lodge a complaint with the competent supervisory authority. You may appeal to a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. EU and Member State law may limit your rights regarding your Personal Data, as described in this section 13.

We will provide the information requested under Section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. We will notify you of any extension, along with the reasons for it, within one month of receiving your request.

Pursuant to Section 13, the information you request under your Section 13 rights will be provided free of charge, unless an exception applies under that section. If a request is manifestly unfounded or excessive — in particular where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act on the request.

If we have reasonable doubts about the identity of the person who submitted a request, we may ask the requester to provide adequate proof of identification.